Training organisations

How can we support you as a training provider in South Australia?

The South Australian Skills Commission responds to enquiries, complaints and disputes about the skills system in South Australia and helps people navigate the system. The service is free, confidential and impartial.

There are 2,852 training organisations delivering nationally endorsed training in South Australia.

There are also 186 higher education providers nationally, many of which deliver education in South Australia.

Training organisations are required to operate in accordance with the relevant sector legislation and standards and ensure that their training products meet national standards.

We provide advice and help tofind information about different industry sectors, and we can connect you with key industry stakeholders to ensure your delivery and assessment strategies remain current.

We can respond to concerns or complaints you may have about the skills system.

Our services include:

  • tailored advice on how to deal with problems that might arise in relation to an individual student situation, such as:
    • changes to enrolment conditions
    • academic appeals
    • refunds and terms and conditions
    • access to tailored learning support
    • access to academic records.
  • mediation and negotiation to resolve disputes between a training organisation and student
  • resolving issues arising from training contracts and helping you understand your obligations as a nominated training organisation
  • support for your students to access your organisation’s policies and procedures
  • helping you to access information to meet your regulatory requirements as an international education provider and providing independent advice on student-related matters if you deliver training to international students.

Our office can help you access information to meet your regulatory requirements as an international education provider and provide independent advice in relation to student-related matters.

Make sure you are aware of your obligations and responsibilities associated to the Education Services for Overseas Students (ESOS) legislative framework.

The Australian Skills Quality Authority and Tertiary Education Quality Standards Agency also have oversight responsibilities for English Language Intensive Courses for Overseas Students (ELICOS).

More information about international education can be found on the Department of Education website.

Contact us to find out more on 1800 006 488.

Australian Skills Quality Authority (ASQA) – the national regulator for Australia's skills system.

Tertiary Education Quality and Standards Agency (TEQSA) – the national quality assurance and regulatory agency for higher education.

Department for Innovation and Skills - supports training organisations, group training organisations, community services organisations and industry to deliver subsidised training.

Adult and Community Education - funded by the Department for Innovation and Skills to deliver foundation skills to help prepare for study or work.