Strategic Priority 2

Strategic Priority 2

Innovate and advocate to enable the skills system to adapt to workforce requirements.

Our Objectives

  • Establish a shopfront support centre where apprentices and trainees, employers, and community members can better engage with the Commission through dedicated complaint handling, advocacy, and dispute resolution services.
  • Contribute to the development of quality training packages by engaging with industry through our Industry Skills Councils.
  • Deliver on our legislative functions as we respond to economic, social, and environmental changes.

Success looks like

  • Strong engagement from stakeholders, including students, parents, and employers identifying better access and value from interactions with the Commission’s services.
  • Early intervention to resolve disputes, issues, and complaints through proactive measures and real-time data.
  • Industry, community, and government experience an integrated and user-friendly skills system that contributes to economic and social success.